Step-by-Step Guide to the Magic Booking system for Shine Clubs!

Registration

First, you'll need to register an account. Here’s how:

Go to www.shineclubs.com
Choose your Club from the list.
Click on any Book Now button.
You’ll be taken to the Magic Booking page.
Click: “Don’t have an account yet? Create one here”
Enter your (parent) details.
When it asks for Centre, pick Essex.
Choose the school your child goes to.
Check your email inbox (and spam/junk folder!) and click the link to verify your email.
Log in again and fill in your child’s info.
- Fill in everything with a red star (*)
- For School, pick “Other”
- For Class, leave it blank
Add TWO names:
- Collectors – people allowed to pick up your child (must be 16+)
- Emergency contacts – can be the same as collectors, but you still need 2 different names
Add any medical or allergy info about your child.

≥ Tip: Make sure to add all relevant medical and allergy information for your child during registration. This helps us ensure their safety and well-being during club activities.

Welcome to the Magic Booking system for Shine Clubs! This guide will walk you through each step of the booking process, from registration to managing your bookings. We've made it as simple as possible, so you can quickly and easily book your child's place at Shine Clubs.

Let's get started!

Booking a Session

Now that you're registered, you can start booking sessions:

≥ Tip: If you see an error message, it means something is missing — follow the

instructions to fix it.

Your school will show up — click Book.
Choose the child(ren) you want to book for.
Choose the sessions you want to book (e.g., breakfast or after-school).
Booking options:
- For single days: Click Ad-hoc Days → double-click the date(s) you want.
- For blocks (e.g., full week or term): Click your start and end date → select days in between.

≥ Tip: Want different sessions (e.g., breakfast on Mon, after-school on Wed)? Book one, then repeat steps for the other.

Check all your booked dates in the box.
Click Next to check your booking.
Click Next again to go to the payment page.

≥ Tip: Book early to avoid disappointment, especially during peak seasons and school holidays!

Payment

Complete the booking by processing the payment.

Pick how you want to pay:

Debit/Credit Card: You must pay within 20 minutes, or your booking will cancel.
Childcare Vouchers: Tick the box for One-off Childcare Voucher; Pick your voucher provider from the list apply to amount and confirm.
Tax-Free Childcare: Please link your account when prompted this will take you through to your account where you can release the funds. Please be advised this can take 72 hours to reach us.
Monthly Payments: If booking long-term, tick Pay Monthly; Agree to the terms and follow instructions
Other Vouchers: Use your child’s full name or booking reference as payment reference

Once paid, you’ll get a confirmation email.

≥ Tip: Save your payment details securely to speed up future bookings.

Making Changes or Cancellations

Need to change or cancel a booking? Here’s how:

Go to the Bookings section.
Click the booking you want to change.
To cancel a date:
- Select the date, day, and session.
- Follow the steps to cancel.
- If you cancel within 24 hours, you'll get a credit or your invoice will amend.
To add a date:
- Click Add
- Choose the session, day, and date
- Your invoice will update

≥ Note: Cancellation policies may apply, so please check the terms and conditions for details. Changes and cancellations can be completed up to 24 hours before the date of the booking.

≥ Tip: Familiarise yourself with the cancellation policy to avoid unexpected fees.

Accessing Invoices

To access your invoices:

Log in to your account.
Go to Payment Proof.
Fill in the fields marked with a (*).
Best option: Use the Payment Date filter.
Click View Statement.
Download it and upload to your Universal Credit account.

≥ Tip: Keep your invoices for your records and any tax-related purposes.

Tips To Remember

Book early to secure your spot.
You must pay within 20 minutes (if using a card).
Only people on the collector list can pick up your child.
Collectors must be 16+ years old.
Check your junk/spam folder for important emails.